Mark Yates – Course SuperintendantKiama Golf Club

“The Advanced Diploma of Hospitality qualification was initially offered to me as part of my continual training through my employment as the Course Superintendent at Kiama Golf Course. I was a bit apprehensive in committing to a training course for an extended period of time due to my busy schedule with work and 3 young children. The senior club management were impressed with the skills training that the management course offered and the cost associated with the training was very affordable for a small budget golf club.
Throughout the workplace training delivery I had three on site assessors whom visited me at my work place on a monthly basis. Each trainer had industry knowledge, were willing to help and guide me in all aspects of training and were always contactable via phone, email or face to face meetings. Each monthly meeting was pre organized with dates and times, each meeting ran to schedule and this was valuable not to waste mine or the assessors time.
The overall content of the training was easy to understand, relevant to my work, well formatted and structured and value for money.”