Glenn Scroop – Human Resources ManagerThe Playford Hotel

“In 1999 we developed a relationship with Quality Training and Hospitality College to assist with our staff training.
We have used their expertise for a variety of training including specific in house workshops, apprenticeships, traineeships and hospitality qualifications.
Over this time we have put more than 180 of our staff through a variety of their training programs from all departments of the Hotel, with a large portion of them being on the frontline.
We have found all the training to be well structured, relevant and informative and due to the nature of our business and staff availability, Quality Training and Hospitality College are always flexible and accommodating to the Hotel with coordinating ‘in house’ sessions to suit us, due to the nature of our industry this was very helpful, particularly for our Apprentice Chefs.
Last year we offered the Diploma of Management to all staff that were suited to this qualification, the outcome of those who participated has been exceptional, which I strongly believe this is due to the motivation and mentoring support provided by the facilitator Michael Rossis whose many years of experience in the Hospitality Industry along with his Training Industry career have proved to be invaluable.
We will continue our business relationship with Quality Training and Hospitality College and highly recommend their services.”