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Funding: Certificate 3 Guarantee
Study mode: Workplace
Availability: QLD only
Co-Contribution Fee: $50 concessional or $99 non-concessional


As part of the Queensland Government five year training reform plan, three funding programs have been developed as a key initiative in upskilling the workforce.

Funding includes the following programs:

  1. Traineeships and Apprenticeships
  2. Certificate 3 Guarantee
  3. Higher Level Skills

Under these programs, the Queensland Government will subsidise the cost for a variety of qualifications ranging from Certificate II to Diploma level.

Your benefits

Students who partake in the training offered under the 2017-18 Annual VET Investment Plan will learn the skills needed to exceed the requirements in their job role. Students will also be trained in an industry with a large skills gap, keeping you ahead of the market. Training costs are largely subsidised to help students attain their first post-school qualification.

For more information, please see view the VET Investment website.

Certificate 3 Guarantee
Under the Certificate 3 Guarantee, the Queensland Government will subsidise the training costs for a range of certificate level II and III qualifications.

The funded programs will be delivered as a blended workplace learning program. Students will be allocated a mentor, who will visit the student every month at the workplace to conduct training and face-to-face assessment. Students will complete all other assessments at their own pace with our learning resources.

Information about Certificate 3 Guarantee is available at Queensland Training.

Government Subsidised

The, User Choice, Certificate 3 Guarantee and the Higher Level Skills program is funded by the Queensland Government and delivered by Quality Training & Hospitality College. Individuals and employers have access to a range of subsidised programs in order to align critical industry skilling needs and government priorities.  Quality Training & Hospitality College are proud to be an industry qualified training supplier.

The amount of subsidy provided will depend on the demand for skilled workers in the area of study.
Residency Age Schooling and Prior Qualification Eligibility Concessions
Students must be an Australian Citizen or Permanent Resident residing in Queensland Students must be aged 15 years or over Students have finished secondary school or left school. Prospective students must not have or be enrolled in a Certificate III level or higher qualification, not including qualifications completed at school and foundations skills training Concessions may be available for Health Care card holders
Prospective students are only eligible for one subsidised training place for a certificate level III qualification.
Fees and Pricing
Individual type Fee
Co-Contribution fee per concessional individual $50 per person
Co-Contribution fee per non-concessional individual $99 per person

Year 12 graduates can gain access to fee free training within a year of leaving school. Does not apply to Higher Level Skills qualifications (Diploma of Hospitality Management).

Information about Student Co-Contribution Fees

Student co-contribution fees represent the total cost to the student to enrol, tuition fees, services fees, materials fees and all other costs associated with delivering the training and assessment services and be awarded the qualification. The fee may be paid on behalf of the student by the employer or a third party.


  • Non-Concessional Student Total Fee: $99.00

□  $99.00 payable upfront

  • Concessional Student Total Fee: $50.00

(concession not applicable where a Commonwealth Government Agency i.e. Job Services Australia is paying student fees on behalf of the student)

□  $50.00 payable upfront


Students must provide evidence of one of the below:

  • I hold a health care concession card or pensioner concession card issued under Commonwealth law, or I am the partner or a dependant of a person who holds a health care concession card or pensioner concession card, and my name is on the card
  • I have an official form under Commonwealth law confirming that I or my partner or the person of whom I am a dependant, is entitled to concessions under a health care or pensioner concession card
  • I am an Aboriginal or Torres Strait Islander and this is noted on my enrolment form
  • I have a disability
  • I am an adult prisoner.


  • Fee Free Year 12 graduates – student is exempt from paying fees if:

*They have completed Year 12 in QLD and hold a Senior Statement issued by the QLD Studies Authority, or equivalent

certification and; *Enrols and start training in a high priority qualification identified by the Department by the end of the calendar year, following completion of Year 12.  This is only applicable if enrolling in Certificate III in Hospitality Evidence required


Refund Policy

The purpose of this policy is to ensure that students and staff are fully aware of the way in which student fees and refunds are to be handled.

It is the policy of QTHC to have fair and reasonable financial dealings with students.

Refund of student fees received

A refund of all or part of the student fee or concession fee may be given in the following exceptional circumstances:

  • You have overpaid the student fee or concession fee
  • You have enrolled in a course that has been cancelled by QTHC.
  • You formally advise QTHC, before training commences and with no attendance or participation in training, that you are withdrawing from the course. Please note, participation of training includes; commencement of RPL; delivery of training manual or releasing on-line units.
  • In the case of a participant who wishes to withdraw from a course or program due to illness, QTHC may, at its own discretion, allow a refund of the fees. The person concerned must produce satisfactory evidence of the circumstances of his/her withdrawal, such as medical certificates.  A cancellation fee may be incurred.

Requests for refunds must be made in writing to QTHC within 14 days of leaving the course

Direct Debits

QTHC will not refund any student fees paid via direct debits, fees are paid after enrolment.  Students must notify QTHC in writing 30 days prior to course cancellation to stop further direct debit payments.



Early Course Cancellation

If student has paid all student fees upfront and cancels within the first month of their enrolment, a non-refundable administration fee of $50 will apply for Non-Concessional Students and $25 for Concessional Students.  All other course fees (not including uniform and material fees where applicable) will be refunded.

If a student cancels their enrolment after the first month no refund will apply.


QTHC Cancellation Policy

Programs may be cancelled by QTHC due to minimum enrolments to commence course not being met.

Reasonable notice of cancellation including an offer of transfer to another program within eight (8) weeks will be given to participants.  If QTHC cannot honour the transfer within the eight (8) week period, QTHC will refund full fees

Student Exemption

Student fee exemptions are available to students that are able to substantiate claims to severe financial hardship through valid evidence.  Please speak with your QTHC consultant.

If any fees are not paid and QTHC deems it necessary to engage a debt collection agency to collect the outstanding amount, all costs associated with debt recovery will be payable and added to the outstanding debt

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