Course: SIR20212 Certificate II in Retail Services
Study mode: Workplace
Availability: SA, NSW, QLD
Price: See below
All course materials provided.
Study at your own pace.
Access to internet and email.
Blended workplace and face to face sessions.
Assignments and workplace assessments.
There are 14 units to be completed in this retail qualification.
8 core units and 6 elective units of competency. The elective units must be
8 Core Units
Apply point-of-sale handling procedures
Interact with customers
Organise and maintain work areas
Communicate in the workplace to support team and customer outcomes
Operate retail technology
Work effectively in a customer service environment
Apply safe work practices
6 Elective units (from SIR20212 elective unit list)
Balance and secure point-of-sale terminal
Perform stock control procedures
Plan, create and maintain displays
Advise on products and services
Sell products and services
Training may be delivered through Commonwealth funding (Traineeships) to eligible students. Subsidised fees are calculated based on the level of qualification.